1221 Nails Terms

About these Terms

Magic Holdings LLC operates the 1221 Nails app and storefront. “We,” “us” and “our” mean Magic Holdings LLC. These Terms govern your use of 1221 Nails. Additional terms for a particular purchase or optional paid feature apply only when presented for that purchase or feature.

Browsing, saving a cart or selecting a membership preference does not place an order, start a paid membership or authorize a recurring charge. Account and purchase provisions apply when you use the relevant feature.

Where we ask you to agree to these Terms, your affirmative action indicates acceptance of the version presented. Accepting Terms is not consent to optional tracking, marketing, public use of photographs or model training. Those choices are separate.

Your information and account

Provide accurate information for the feature or order you use. Review the selected design, shape, length, finish, quantity and any sizing information before paying. You may enter a purchase or other binding arrangement only if you have the legal capacity or other valid authority required for it.

When you use an account, protect its credentials and do not use another person’s account without authorization. Do not send passwords or full payment-card details in an ordinary support message.

Carts, preferences and linked services

1221 Nails stores cart selections and preferences in your browser. Clearing browser data, changing devices or changing browser settings can affect those selections or your session. A saved cart is not a completed order or a reservation of stock or price.

Some features direct you to a separate service, including FitID or a hosted checkout. Review the notices and terms presented for that service. These Terms do not govern a separate app merely because 1221 Nails links to it.

FitID and sizing

The 1221 Nails storefront does not capture or upload nail photographs. If you choose FitID, review its collection notice before supplying photographs or other information. Follow the sizing instructions and review the fit information associated with your order.

These Terms do not transfer ownership of your photographs or give us permission to publish them in advertising or use them for model training. Any separate permission must be addressed through the relevant feature’s notices and choices.

A sizing result is for product fitting, not diagnosis or treatment of a medical condition. Any voluntary fit or remake offer is the one expressly presented for the relevant order. Nothing here limits a remedy required by law for an incorrect, defective or nonconforming product.

Prices and orders

The product description and selections presented for your order identify what you are buying. Review the final price and applicable charges before submitting payment. Mandatory charges must be included where the law requires; taxes and reasonable physical-goods shipping may be shown separately where permitted.

These Terms do not authorize an undisclosed charge, an unauthorized substitution or a change to an agreed price without any consent required by law.

Custom-order cancellation and returns

Custom production may begin as soon as an order is ready. A change-of-mind cancellation or change is accepted only if the request reaches the order-support channel presented with your order before actual production starts. Contact order support promptly. Once production starts, we do not accept change-of-mind cancellations or changes to a custom set.

Correctly made custom sets are not eligible for change-of-mind returns or exchanges. This restriction does not remove a remedy for an incorrect, defective, arrival-damaged or otherwise nonconforming item. It does not automatically apply to stocked tools or other non-custom products, whose applicable policy must be presented with the purchase.

These restrictions do not override cancellation, refund or other rights required by law, including rights arising from shipment delays.

Arrival damage and product problems

We replace items that arrive damaged. Send an Arrival Damage Report through the order-support channel presented with your order within 24 hours of receipt to help us arrange prompt review. Include the order reference, a description and useful photographs of the issue and packaging where available. Contact us before sending an item back.

Report a problem that was not reasonably apparent on arrival as soon as reasonably possible after discovery. The 24-hour request does not eliminate applicable defect, warranty or other legal remedies. We do not require you to buy another set as a condition of receiving a remedy we legally owe.

Follow product directions and warnings. Stop using a product if you experience an adverse reaction and seek appropriate medical advice.

Wear replacement benefit

For chipping, breakage or loss of adhesion during ordinary use, you may request one same-design replacement per purchased set within 30 days of delivery. Your request must arrive within that period; our review time does not shorten your eligibility.

The replacement is 30% off its regular price. Active paid Starter or Pro subscribers in good standing at the replacement purchase receive 50% off instead. Free accounts and free membership preferences receive the 30% customer rate. Standard shipping is charged separately. This benefit cannot be combined with other discounts or promotions.

This paid benefit is separate from remedies for arrival damage, seller error or a product defect. Describing a problem as wear does not remove an applicable legal remedy.

Production and shipping

Production time and carrier transit time are separate. Review the production and shipping information presented for your order; a production period is not a promise of delivery within that period.

If shipment is delayed beyond the time allowed by applicable law, the applicable delay-notice, consent and cancellation/refund rights remain available. A custom-order restriction does not override them.

Appropriate use and intellectual property

Do not impersonate another person, submit fraudulent account or payment information, distribute malicious code, interfere with security, access another person’s private information without authorization or disrupt the app. These restrictions do not prohibit lawful accessibility tools, protected reviews or other conduct protected by law.

Materials shown in the app may be protected by intellectual-property law. Access does not transfer ownership or grant commercial reproduction rights. Rights remain with their respective owners; these Terms do not claim that Magic Holdings LLC owns every brand, design or item displayed.

Your use of the app does not transfer ownership of your own content to us. A commercial creator license must be separately agreed.

Reviews, changes and your rights

You may give honest reviews. These Terms do not impose a penalty for an honest review or require you to transfer ownership of it.

Maintenance, service changes or account restrictions do not remove our obligations for existing orders, paid benefits or personal-information requests. Changes to these Terms apply subject to any notice and further agreement required by law; they do not, by themselves, change an existing order’s agreed price or terms.

Nothing in these Terms excludes or limits a consumer right, remedy, warranty or obligation that cannot lawfully be excluded or limited.

Privacy contact

For privacy or personal-information deletion requests, contact Magic Holdings LLC at help@presskitnails.com. The Privacy Notice explains the handling of personal information. For order issues, use the order-support channel presented with your order.